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How can I be sure that my appointment has been taken into account by the store?

  • To be sure that the store has taken your reservation into account check your e-mails (SPAMs included), a validation has been sent to you or connect to your online space available here with your email and password to see if it appears in your account.
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Is the Troov email sufficient to justify my trip to the Police?

Do I have to bring an ID on the day of my reservation in store?

  • We invite you to present yourself with an identity card to be sure you can enter the store.
  • Prepare to present your confirmation email and QR code before your arrival in store

In geval van nood kunt u onze hotline bereiken op:

01 84 80 44 24 maandag tot vrijdag van 10 tot 18 uur