Rue de Rivoli , 75001 , Paris
Lundi 09h00/18h00, Mercredi - Dimanche 09h00/18h00
Troov is the official software
to manage lost and found properties Musée du Louvre
How to recover a lost item from
How to find a lost item in the Louvre?
Troov is the one and only partner website of the Louvre Museum
Report your lost item to the Louvre on Troov quickly and with maximum detail and attach a photo if possible 📸
If an object found at the Louvre matches, you will receive a match and you must provide information that only the owner of the object can know
As soon as you are authenticated, you can come and collect your item from the Assistance area located under the Pyramid by presenting the reference number corresponding to your item
We remind you that the Louvre Museum is open every day except Tuesday from 9 a.m. to 6 p.m.
Valuable items can only be returned upon presentation of your identity document so remember to bring an identity document to collect your items.